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Question1: An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.Which question BEST supports this objective?
Question2: An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.What else do they need lot the digital transformation to succeed?
Question3: An organization strategy requires them to continually maintain market relevance.Which approach is the MOST relevant to achieve this objective?
Question4: Which is NOT an essential consideration when developing a digital strategy?
Question5: An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.What combination of risk capacity and risk appetite this situation?
Question6: An organization has started a digital transformation programme, and wants to create a culture of innovation.This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.Which approach is the CIO using to support the programme?
Question7: An organization has identified three initiatives to support a digital transformation strategy:1. Upgrading technology2 Adopting new software development approaches3. Changing the structure of teams and departmentsThe project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?
Question8: An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
Question9: An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.Which is the BEST approach to ensure that suppliers and partners support these changes?